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AI-Based Risk Rating
I have been working on a startup that will use artificial intelligence to rate vehicle service contracts.  For a VSC…...
REST Primer for F&I
I have worked with more than a few APIs, both “F” and “I” – pretty much all of the product…...
Stop Using Combo Products
I have had a hand in designing a few menu systems over the years, and I have always disliked combo…...
Cancellation Refund for Service Contracts
The last time you turned in your car, did you remember to get the refund on your service contract?  Me…...
Farewell to PEN
Clients are often surprised when I say, “my work here is finished.”  The consultant’s handbook says you should hang around…...
Providers Say No to Aggregation
My latest article is out in F&I Magazine, just in time for the VSCAC conference.  Thanks to Greg Arroyo for…...
PEN Welcomes Maxim Menu
I am pleased to announce that another leading menu system has joined the Provider Exchange Network. Maxim Menu is a popular…...
Old Friends and New at NADA
Walking through Chinatown, my wife and I gave a dollar to an old man playing Auld Lang Syne on his…...
See You in San Francisco
I will be representing Provider Exchange Network again this year.  All PEN providers will get a visit from me or…...
Stone Eagle Joins the Network
When I say that Provider Exchange Network has connections to F&I product providers, this really means connections to the providers’…...
Reed Says Provider Sites Obsolete
Brian Reed has a post over at P&A Magazine on provider sites for e-contracting.  I would say that he cribbed…...
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